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Setup guides and troubleshooting for your EyeSoft deployment

Step-by-step resources for printer calibration, RFID gun setup, scanner updates, and PMS imports. Full documentation will connect to your CMS.

Printer media & RFID calibration

Calibrate media and RFID encoding to resolve void issues and maintain print quality.

Zebra printer setup

Power, network, and first-time configuration for Zebra RFID printers.

RFID gun first-time setup

Wi-Fi configuration, app installation, and scan session pairing.

Showroom scanner updates

Download and install the latest EyeSoft wedge software from eyesoft.ca/install.

PMS inventory import

Import frame reports from Visual Eyes and other compatible platforms into EyeSoft for RFID label printing.

View compatibility chart

Troubleshooting print issues

Quick checks for IP address, calibration, and ribbon settings.

Need hands-on help?

Remote support is included with EyeSoft. We're here to assist your clinic team.