Answers for practice owners and operations teams

EyeSoft is a cloud-native RFID platform for optometry and optical retail across Canada and the United States. It counts showroom frames in minutes, prevents walk-out theft with purchase-aware gates, and tracks sales, missing stock, and slow movers across one or many locations.

Each frame receives a passive RFID smart tag. A handheld scanner reads hundreds of tags simultaneously as you move through the showroom. Data syncs to the cloud instantly, giving you an accurate picture of what is on display, sold, or missing.

EyeSoft deployments include the core hardware your clinic needs: handheld scanner, inventory hub, Zebra RFID printer, and starter labels. Anti-theft gates and additional supplies are available as your practice scales.

Yes. Visual Eyes is EyeSoft's primary integration partner. Bi-directional sync imports frame catalogs from Visual Eyes for RFID label printing and keeps your EMR and showroom inventory aligned—so counts, sales, and stock levels stay accurate without duplicate data entry.

Yes. Visual Eyes is our primary Canadian partner, with dedicated bi-directional sync. We also support inventory import for Optosys, My Vision Express, and Crystal Practice Management, plus CSV imports from other major North American platforms including RevolutionEHR, Eyefinity, Compulink, MaximEyes, LiquidEHR, and EyeCloud Pro. You can also manage products natively in EyeSoft for items not tracked in your PMS.

View the full compatibility chart

EyeSoft is built cloud-native with enterprise-grade encryption. Your clinic data is protected in transit and at rest, with automatic updates that keep security current without manual patching.

Yes. The same RFID labels used for inventory work at the door. Anti-theft gates verify whether a tag belongs to a purchased product. If an unsold frame passes through, staff get an alert naming the item—so you can recover it instead of discovering shrinkage at year-end. Low-profile gates replace generic EAS pedestals.

Beyond a stock count, EyeSoft shows on-hand vs missing frames, sales vs the prior 30 days, weekday patterns, average ticket, budget vs premium mix, and slow-mover alerts. That showroom intelligence lives in the EyeSoft dashboard—your EMR still runs patients and lab orders.

Yes. EyeSoft is Canadian-built and serves optometry clinics across Canada and the United States. Hardware ships throughout North America, with plug-and-play setup and remote support.

Most clinics are operational within days. Hardware setup is plug-and-play—often under four minutes for core equipment—and our team provides onboarding, training, and remote support.

EyeSoft includes remote support, training resources, and a growing self-service library covering printer calibration, scanner updates, PMS imports, and day-to-day workflows.

Pricing is tailored to clinic size, location count, and hardware needs. Contact us for a personalized quote or book a demo to review options for your practice.

EyeSoft was built by people who have managed optical practices—not generic software vendors. You get RFID hardware, optical-specific labels, PMS-aware workflows, and a platform designed for showroom reality.

Yes. EyeSoft is designed for self-service setup: connect power and network, sign in with your EyeSoft account, and follow guided calibration steps. Support is available if you need help.

Refill packs of high-performance RFID labels are available through EyeSoft. Labels are engineered for reliable encoding and long-range reads with the EyeSoft and Zebra workflow.